Training

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Top Concern & Highest Priority

It is a recognized fact that training is a vital determinant in ensuring effective job performance.  Therefore, training has always been of top concern and highest priority to EAGLE SECURITY and a large portion of corporate resources are spent in providing continuous training for its employees.

Classroom Training Sessions

EAGLE SECURITY has the most advanced classrooms and on-the-job training programs in the industry.  This enables us to meet our own high employee performance standards.

Training Conducted By Executives & Managers

At EAGLE SECURITY we have our own in-house training program, certified by the State of California.  Every applicant is required by the State to attend a pre-assignment 8 hours continuous training session and pass an examination prior to employment. Training is conducted in our own classroom by our Executives, Managers, including the President, retired Police officers and retired FBI agents.  We also use a few CDs for training and to amplify certain points.  The curriculum is comprised of the following subjects:

Curriculum

  • Administrative and Security Orientation
  • Legal Authority – Power to Arrest
  • Authority of the Security Officer
  • Elements and Mechanics of Arrest
  • Rules of Evidence
  • Search and Seizure
  • Protection of the Crime Scene
  • Self-Defense
  • Company Policy, Procedures and Guidelines
  • Public Relations
  • Report Writing
  • Method of Patrol
  • First Aid
  • Communications
  • Uniforms and Equipment
  • CPR Certification
  • Customer Service
  • On the Job Training

Training records are kept on file and made available to clients by special request.

Once the applicant has completed the entry level training, the results of his/her final examination will determine whether or not he/she will be hired.  When he/she does become an employee, his/her performance is continually monitored and evaluated.

Specific Training for Each Client’s Needs

While this pre-assignment training provides a basis, it is only the beginning.  Like each client’s requirements are unique, so much of the specific training must take place at the job site itself.  Each new “Security Officer” and “Employee” is assigned to train with a member of our supervisory staff.

On-going Training

Ongoing training is also needed by personnel to develop additional skills, to acquire added knowledge, and to guard against complacency in job performance. Periodically, EAGLE SECURITY supervisors utilize “Training Task Sheets” to test the officers and staff on their knowledge and execution of a specific duty.

Training for Supervisory Staff

Supervisory and Managerial employees also need job-related training if they are to have a positive influence on the personnel they direct.  All EAGLE SECURITY supervisors attend in-house training classes on techniques of supervision and management, company regulations and policies, equipment maintenance and specific duties.  Before actual assignment, new supervisors are also trained on-the-job by accompanying experienced supervisors on several shifts.  Ongoing training is provided during roll-call meetings.Management Attends Seminars

Members of the Management staff regularly attend seminars and lectures sponsored by professional organizations and learning centers.  Due to recognition of the escalating problem of terrorism, managers have taken advantage of available seminars focusing on this topic in an effort to keep abreast of the situation. They have also attended lectures on guard force management, public relations, personnel policies and procedures, security officer training, fiscal management, total quality management; any fees are paid for by the company.

Certified Security Officer

EAGLE SECURITY has developed a Certified Security Officer (CSO) Training Course with the goal of providing more detailed knowledge of specific areas of the security field.  The CSO program has two phases.  Each time an officer completes a phase, they are given an hourly pay increase.  The following subjects are included in the CSO Program:

  • Fire Risk for Security Officers
  • First Aid
  • Appropriate Use of Force
  • Courtesy and the Security Officer
  • The Professional Security Officer
  • Access Control
  • Safety
  • Crowd and Traffic Control
  • A New Officer’s Tool Kit
  • Responding to Hazardous Material
  • Blood Borne Pathogens
  • Incidents
  • Effective Report Writing
  • Bomb Threats
  • Effective Patrolling
  • Class A CPR
  • Law and the Security Officer

As you can see, EAGLE SECURITY is committed to the concept that training is an essential element in the quest to provide professional, quality service to our clients.

Employee Benefits

We Give Beyond the Industry Standard

We realize that our employees are our most important asset. Management policies provide the conditions for development of that motivation necessary to perform the job for the client to the best of the employee’s ability.

While employee selection, training and supervision are vital to providing professional service, it is also important for the employee himself to be satisfied with the company and the work conditions.  We recognize this and some of the benefits we have instituted are:

Hourly pay rates dependent upon experience and job requirements

  • Certified Security Officer Program  for education and pay increases
  • Guard and Employee of the Month
  • Guard and Employee of the Year
  • Merit Increase
  • Incentive Bonuses

Supervision

Supervisors: Train, Counsel, Inspect & Evaluate

It is when the officer reaches his assignment that supervision becomes such an important factor.  EAGLE SECURITY supervisors train, counsel, inspect, evaluate, and when necessary, discipline officers on-site.  They also act as a liaison between the officers and the clients. Each supervisor is assigned to a specific sector which is comprised of a group of client posts so the supervisor becomes well acquainted with the officers scheduled on these sites.

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For free consultation or additional information, with no obligation

Please call us Toll Free at 1-877-97EAGLE (1-877-973-2453) 

or 1-310-642-0656

We serve with COMMITMENT, HONESTY and INTEGRITY

For More Information Contact Us Today